Return & Refund Policy

Return & Refund Policy

We want you to be satisfied with your purchase. If a piece does not work for you, we accept returns within 30 days of delivery. The items must be in original condition, unworn, unwashed, and with all tags still attached. We inspect all returned items before processing a refund.

How to return an order

For orders shipped within the United States, we provide a prepaid return label. Email us at Support@marrilllia.com with your order number and the items you wish to return. We will send you a prepaid UPS label within one business day. Pack the items in their original packaging or any sturdy box, attach the label, and drop the package off at any UPS location. There is no return shipping fee for U.S. orders.

For international orders, return shipping is the responsibility of the customer. We recommend using a trackable shipping service and keeping the tracking number until your return is processed. We do not cover return shipping costs or customs fees for international returns.

Refund processing

Once we receive your return, we inspect the items and process your refund within three business days. Refunds are issued to the original payment method used at checkout. You will receive a confirmation email when your refund has been processed. Depending on your bank or credit card issuer, it may take an additional 3 to 5 business days for the refund to appear in your account.

Exchanges

If you need a different size or color, we recommend placing a new order for the item you want and returning the original item for a refund. This is the fastest way to get the correct item. We do not charge a second shipping fee for exchanges when you place a new order and return the original within the 30-day return window. Contact us at Support@marrilllia.com and we will help coordinate the exchange.

Damaged or defective items

If you receive a damaged or defective item, contact us within 7 days of delivery at Support@marrilllia.com. Include your order number and a photo of the damage. We will send a replacement at no cost to you. You do not need to return the damaged item. We process replacement shipments within one business day of receiving your email.

Non-returnable items

Final sale items are marked as such on the product page and are not eligible for return or exchange. Gift cards are non-refundable.